Amazon reveals how it uses AI to spot damaged products
Amazon’s Project P.I. system uses detective-like tools such as computer vision and generative AI to scan items for defects before sending them to the customer, helping to improve its systems and reduce returns. Image: Amazon
Technologies such as computer vision and generative AI are being used in Amazon fulfillment centres to improve the accuracy and safety of customer orders, while also surpassing the company’s sustainability targets.
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